Clarity is Essential
Competence is Critical
Identify Your Constraints
Unlock Your Creativity
Concentrate Single-Mindedly
Have the Courage of Your Convictions
Develop Your Character
Plan Every Detail in Advance
Organize Your Work Before You Begin
Staff Properly at Every Level
Delegate Effectively
Inspect What You Expect
Set Standards of Performance
Keep Everyone Informed
Focus on High Levels of Productivity
Dedicate Yourself to Customer Satisfaction
Strive for High Profitability
Commit to Quality in Everything
Concentrate on Continuous Improvement
Innovate Continually
Build your People