Financial Service Experts for PAYPAL | San Lazaro (O188) | San Lazaro, Manila

Application deadline on 01-10-10

Financial Service Experts for PAYPAL – San Lazaro (O188)
(San Lazaro, Manila)
Responsibilities
A PAYPAL Financial Service Expert handle calls regarding customers account inquiries, payments issues and account upgrades. They also welcomes new Paypal customers, provide a walk-through on Paypal Customer benefits and accomodates financial questions about account limits, transactions and issues on fraud.

Requirements

We are looking for candidates with

A College Degree of any course
Work experience related to financial services or e-commerce
Basic computer operations knowledge
Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Required language(s) English
An attention to detail
An ability to deliver information at customer’s knowledge level in an understandable manner
An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
An ability to apply a logical problem solving approach to resolving customer problems and inquiries
Strong interpersonal skills and ability to provide the best customer service experience

Applicants must be willing to work in San Lazaro,Manila.
Applicants must be willing to work on graveyard shifts, shifting rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.

Visit out Recruitment Office located at 7F Vertex One building, IT Park San Lazaro Tourism & Business Park, Yuseco corner Felix Huertas streeet, San Lazaro Tayuman , Manila

Convergys Philippines Services Corporation
Website: http://www.convergysphilippines.multiply.com | NEWS
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO

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